Shipping Policy

Shipping Policy

We ship from warehouse center located in the state of California to anywhere within the United States, your order will be fulfilled in the most efficient way possible.

  • Yes, we provide a tracking number as soon as the item ships.
  • Sometimes the tracking information may take 2-3 business days to update. If you can't track your order, please try again later.
  • Orders are usually shipped within 2-4 business days of payment. If you have multiple items in your order, we may ship them separately.
  • Domestic shipping within the US takes 3-5 business days. Special items may have carrier delays, resulting in delivery times of 1-2 weeks (US). Delivery times vary for other countries and may be affected by customs processing times.
  • Please contact us within 4 hours if you need to change an incorrect shipping address. We may not be able to change it once this time frame has passed.
  • The tracking number shows the item has been successfully delivered to the correct address or if photographic proof of delivery is provided by the carrier, Auracasa is no longer responsible for any lost or missing packages. Please ensure your delivery location is secure.